{"id":4596,"date":"2018-08-30T14:37:57","date_gmt":"2018-08-30T14:37:57","guid":{"rendered":"https:\/\/blog.comindware.com\/?p=4596"},"modified":"2024-10-15T08:17:31","modified_gmt":"2024-10-15T08:17:31","slug":"how-to-introduce-your-whole-team-to-bpm-through-low-code-interfaces","status":"publish","type":"post","link":"https:\/\/www.cmwlab.com\/blog\/how-to-introduce-your-whole-team-to-bpm-through-low-code-interfaces\/","title":{"rendered":"How to Introduce Your Whole Team to BPM Through Low Code Interfaces"},"content":{"rendered":"For large organizations, or those that have grown quickly, making changes and implementing new ideas can feel like it takes inordinately long. Not only does this frustrate the employees looking to make said changes, but it can put your company in the risky position<\/a> of not adapting to customer demands.\r\n\r\n\r\n

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\r\nContrary to popular office grumblings, it\u2019s not necessarily the C-suite that\u2019s standing in the way, nor is it that someone just doesn\u2019t \u201cfeel like doing their job\u201d or that the boss is \u201cstuck in their ways\u201d. It\u2019s often a case of the company being so large they don\u2019t have their arms around all of the steps in each of their processes. Those processes can be many, multi-layered, and misunderstood.\r\n\r\n

Understanding BPM<\/h2>\r\n\r\nUnderstanding complex processes so that we can identify where there are discrepancies, wasted steps, and duplications, and begin to streamline operations is made less complicated through the use of business process management (BPM). BPM is a systematic approach to improving a company\u2019s workflow.\r\n\r\n

\r\n\r\nTrends in BPM<\/a> now include using automated workflow software to help companies understand their business processes and to help facilitate the flow of tasks and activities. For example, let\u2019s imagine that your customer support department has recently grown by 15% due to a combination of new products and new locations. In order to best understand who is responsible for what tasks and ultimately how customers are served, teams utilize BPM to ensure that each process is running smoothly.\r\n\r\n

Introducing Low Code Interfaces<\/h2>\r\n\r\nNow let\u2019s imagine that the customer service teams recognize the need for new, streamlined processes to collect data across support, customer relationship management<\/a>, and financial records. The problem, however, is that bringing in a workflow process expert either requires a great deal of resources from a third-party consultant, or an in-house expert who may not be available for several months or longer.\r\n

\r\n\r\n\r\nThis is where a low code interface can be a game changer. Low code interfaces are platforms that allow non-technical users to design, run and modify processes through simple drag and drop options. Not only do they expedite projects within a team but also ultimately keep customers happy. Examples of low-code software are building a website on WordPress or Wix, building some mobile apps, and in this case, using BPM software.\r\n

\r\n\r\n\r\nThe beauty of a low code interface is that it moves work typically handled by coders in the IT department to the rest of the organization, making it possible to expedite projects. This not only frees up IT resources, but it puts some control of innovative initiatives back in the hands of each team.\r\n\r\n

Marrying the Two<\/h2>\r\n\r\nThe question now becomes, how do we introduce the team to BPM through low code interfaces? For early adopters, the new, intuitive software is exciting, and they\u2019ll likely embrace the idea of using it to walk through BPM. For others, it\u2019ll take a bit more convincing that they have what it takes. Here are some ways to marry the two.\r\n\r\n

\r\n\r\nHighlight the Importance of BPM <\/b>\u2013 Ensure that your team understands the reasons BPM is critical to your success, and how it fits in to the bigger picture of the goals and direction of the department and the organization.\r\n

\r\n\r\n\r\nRecognize Early Adopters and Champions <\/b>\u2013 Early adopters can be a huge help in this arena. Identify and recognize those folks who don\u2019t hold a technical role but enjoy learning and using new technology and software in general, and are happy to get on board. Also, identify those among your team who are eager about the prospect of streamlining processes and implementing process changes.\r\n

\r\n\r\n\r\nSupport Low Code Interface Training \u2013 <\/b>Low code interfaces are generally intuitive and easy to learn, but they\u2019ll still require a bit of training and ongoing support. Ensure that your team is getting the resources they need to become involved with continuous improvement BPM tools.\r\n

\r\n\r\n\r\nEmpower your Team \u2013 <\/b>One of the most important things you can do is to empower your team. Hold them accountable for mapping, reviewing and owning the BPM process and improvement ideas. This is how team members not only become more engaged, but also more invested.\r\n

\r\n\r\n\r\nSupport Ongoing Change<\/b> – It\u2019s also important that your team understands that BPM isn\u2019t something that you do until completion. It\u2019s an ongoing initiative that aims to continuously eliminate waste and redundancy to support more effective, profitable performance. Allow your team the bandwidth to make mistakes and to revisit past decisions to make changes.\r\n

\r\nWhen looking to introduce your team to BPM through the use of low code interfaces, remember that the key is empowerment. Ensure that they are inspired with the confidence to take the driver\u2019s seat as it relates to using these tools.\r\n\r\n
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